Many users are currently facing difficulties while trying to delete their Jar account. Despite multiple attempts, it appears that the option to permanently delete the account is not straightforward. This article will guide you through the steps you can follow to delete your Jar account and address common issues faced during the process.
What is Jar App?
Jar is an Indian app through which one can store and invest in digital gold. It deducts small amounts of money from your bank account, invests it on gold. However, there may be some reasons for people who want to block the app or delete their account to use it; this may be due to the poor performance or dissatisfaction with it or due to changing to another platform.
Issues While Deleting a Jar Account
Several users have complained that although the app offers them the option to delete the account it is not very easy. They learn that the account does not get deleted once right after you click for the option, which causes lots of confusion amongst the users. Furthermore, depending on the apps ability to automatically debit the account, money may still be taken from your bank account.
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Process of Deleting the Jar Account
Log in to Your Jar App: Install and Open the Jar app on your phone and provide the login details which include phone number and OTP. Make sure you are well connected on the internet and you are not limited in any way.
Go to the Settings Menu: When logged in, go to setting either by clicking on the user profile usually a human-shaped icon placed in the upper right corner of the screen. There, you will see several option related to the account.
Disable Auto-Debit: First, you must make sure that no automatic debit options are active since you won’t be able to delete your account while they are present. Follow these steps:
- Scroll down to the cogwheel that is located in the bottom of the screen and click on it.
- The option that is usually found is “Auto-Debit or Daily Savings”
- It is much better to disable it, so that the app does not take the money on its own in the future.
Find the Account Deletion Option: If you make a search for the “Delete Account, ” you can find it on the settings menu sometimes labeled in the “Account” category, or at times it may be called “Deactivate Account. “
Attempt to Delete Your Account:
- Click on the “Delete Account” or “Deactivate Account” button/ link.
- When asked, repeat the action that was already done. It may also require a reason to delete an account and give it if needed.
- In some cases, an iPhone user may just get an SMS or email notification that their request has been acknowledged.
Wait for Confirmation: In fact, even after doing the above steps, most users have complained that it doesn’t delete the account upon the first try. It might take a while, therefore wait to receive a confirmation message from Jar’s support team. Sometimes, you may make a request as shown in the next section, where you have to contact support, directly.
Contact Jar Customer Support
If your account has not been deleted after going through the above steps or if the app proceeds to withdraw money from your account you will need to contact the customer service of Jar App. Here’s how:
Email Support: Communicate to Jar’s support team through email(voc@changejar.in ) as elaborately as possible to be able to explain the challenges that you face. If possible, please include screen captures for improving the visibility of the files.
WhatsApp Support: The communication with Jar is also made through a WhatsApp platform(wa.me/916366693874). You can send them a message and talk to the support team asking for help in the removal of the account.
Important Notes
Clear Cache and Data: Upon completing the process of deletion, it’s recommended to remove cache and data depending on the app from your phone settings. This is done with a view to ensuring that any data that was previously stored in your device is erased beyond any possibility of recovery.
Uninstall the App: Once the process of deletion of the app is complete, you don’t have to worry about any more problems, just remove the Jar app from your phone.
Check for Future Deductions: Also, they recommend checking one’s bank account for any charges even after they have deleted their accounts. If charges don’t stop, inform your bank and customer support.
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Conclusion
Deleting your Jar account can be difficult due to technical issues identified by users. However, taking the procedures indicated above should help you manage the process more efficiently. If the deletion procedure does not go as planned, contacting customer support is important for addressing the problem. To prevent further deductions from your bank account, always disable the auto-debit feature.
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